Shipping policy

Order Processing Time
Orders are generally processed and shipped within 3 business days of receiving your order. You will receive an order confirmation email once your order has been placed.

We usually ship orders using FedEx Express. Transit time is typically 2 business days after your order has been shipped, depending on the destination and the FedEx service available for your address.

Please note that delivery days and times are determined by FedEx and may vary based on your location, service availability, holidays, weather, carrier delays and other circumstances outside of our control.

USPS Express may be used upon request or when shipping to PO Boxes. 

Once your order is ready to ship, you will receive an email containing tracking information so you can monitor your packages' progress.

Shipping costs are calculated at checkout based on your location.

If you need to cancel your order, please contact us as soon as possible. Cancellation requests can only be accommodated if the order has not yet shipped. For product safety and quality-control reasons, once an order has shipped, it cannot be cancelled. 

For product safety and quality-control reasons, we do not accept returns or offer refunds once an order has been shipped or delivered.

Please inspect your order upon receipt and contact us immediately if your product arrives damaged or defective, or if you received the wrong item(s). We will evaluate the issue and work with you to resolve it as quickly as possible. A replacement may be available depending on the circumstances.